Ordering Details

Start Your Custom Order in 3 Simple Steps

Premium apparel manufacturing made easy. From design to delivery—we simplify the process for you.

Step-by-Step Ordering Process

We’ll guide you through every stage of your order—smooth, transparent, and on your terms.

Step 1 – Send Inquiry

Ready with your design idea? Great—let’s talk!

Reach out through our website form, WhatsApp, or email to start the conversation. Share your required product details like:

  • Type of apparel (e.g., gym wear, jackets, casuals).
  • Fabric preference or GSM.
  • Quantities needed.
  • Any custom requirements (e.g., embroidery, screen print, size tags).

Once we get your brief, our production team begins the review process immediately.

Step 2 – Get Quotation & Sampling

We’ll respond within 24–48 hours with a custom quotation based on your details.

Once we agree on pricing, timelines, and terms—we move to the sample stage.

  • A sample is developed and shipped to you for approval.
  • We can also provide mockups or prototypes if you don’t have a design file.

We don’t proceed to full production until you approve the sample.

Step 3 – Bulk Production & Delivery

After sample approval and advance payment, your order enters production.

Here’s what happens next:

  • Our factory begins bulk manufacturing.
  • Quality checks are performed throughout.
  • Once complete, products are packed securely and prepared for shipment.

You’ll receive tracking details and a final invoice. We keep communication open throughout.

What You Can Customize

Every brand has a unique identity — and we help bring yours to life with full customization options.

Here’s what you can personalize with us:

  • Fabric Selection: Choose from cotton, polyester, fleece, terry, spandex blends, and more.
  • GSM & Weight: Light, medium, or heavy – we match your preferred garment thickness.
  • Stitching & Cuts: Customize fits (slim, oversized, regular), panel designs, and stitching styles.
  • Branding Elements: Get custom logos, neck labels, care tags, hem tags, and embroidery.
  • Packaging Options: Standard polybags or fully custom packaging with your brand’s look.

We work closely with you during this stage to ensure every detail matches your brand standards.

Minimum Order Quantity (MOQ)

We keep it flexible—whether you’re a startup or scaling brand.

  • MOQ: 50–100 pieces per design/style (can vary by product type).
  • Sample Orders: Available for testing quality and fit before bulk confirmation.
  • Bulk Discounts: The higher the quantity, the better the pricing.

Not sure how many to start with? Reach out and we’ll suggest the best options based on your needs.

Payment Terms

Our payment structure is designed to keep everything fair and transparent.

  • Advance Payment: 50% to begin sample or bulk production.
  • Balance Payment: The remaining 50% before shipping.
  • Payment Methods (International): PayPal, Wise, or Bank Wire.

Once your payment is received, we immediately initiate the next step in your order process.

Shipping & Delivery

We ship both locally and internationally with reliable logistics partners.

  • International Shipping: DHL, FedEx, or sea cargo (5–12 business days depending on location).
  • Tracking: You’ll receive real-time tracking once your parcel is shipped.
  • Packaging: Products are securely packed with protective wrapping for transit safety.

Need rush delivery? Just let us know while placing the order.

Need Help? Contact Our Team

Got questions before placing your order? We’re here to help every step of the way.

Whether you’re unsure about fabric options, need help with sizing specs, or want to check production timelines — our support team is just a message away.

🔗 Contact Options:

📩 Email: support@cybexind.com

📞 WhatsApp: [+92 302 322 2202]

📍Office Hours: Mon–Sat | 10 AM – 7 PM (PKT)

Let’s build something amazing together.

Start your custom apparel order today with Cybex Ind – Pakistan’s Premium Clothing Manufacturer.